A person reads every message.
Sophie curates the gallery. When you write to us, someone at Printasso reads it and answers — usually within few business days
Email support@printasso.com with your order number. If something arrived damaged, please attach a photograph of the piece and one of the packaging as it came.
Size, paper, how a piece will sit on the wall you have in mind — ask. We would rather talk you out of the wrong one than take the sale. Email support@printasso.com and we will answer properly.
A download is licensed for personal, non-commercial use. If you want to use a piece commercially, tell us what you have in mind
How long does a print take? Up to 10 business days to make, and usually less, plus delivery. Shipping Policy
Where is my download? Emailed the moment payment clears, and always available from your account. If the link has expired, ask and we will send a fresh one.
Can I return it? Damaged, defective or not what the page described — yes, within 14 days. Changed your mind — no, because every print is made after you order it. Refund & Returns Policy
Do you ship outside the US? Yes. Prints and framed canvases ship free in the continental United States, for a flat $12 to Alaska, Hawaii and the US territories, and for a flat $29 to Canada, the United Kingdom, Australia, Switzerland, Norway, Iceland, Liechtenstein and the European Union. Digital downloads go everywhere.
Write to us
Include your order number if you have one, and attach photographs if something arrived damaged. A person at Printasso answers, usually within few business days.
Printasso is operated by Getilix LLC, a Wyoming limited liability company.
1309 Coffeen Ave, Sheridan, WY
support@printasso.com